When looking to make a claim for payment protection insurance compensation, it pays to look at a few key factors in more depth when deciding who it is you should pursue your case with.
Terms & Conditions
Look at the terms and conditions pertaining to the companies you are researching, it is a good idea to have a clear understanding of their service level agreements & other information about what their terms are about information provided to them, bringing me to the next point….
Data Protection License?
If the company has visibility over your personal data, make sure that they have a “data protection license”, this is because it this is required (legally) of any company that deals in the handling & processing of peoples’ personal information, for more information see the information commissioners website at http://ico.gov.uk
Good Reviews Online?
Check the online reviews of a company you are thinking about working with, this should give you a good indication of the quality of services rendered plus an insight into what other people think about the service itself and if they were happy with it, one company that tends to get good feedback is http://ppiclaims4you.co.uk but feel free to have a look around.
Always check the fees before signing up to a service, because you want to be sure that you are paying the best price for the service that you will get for the money, also, regards fees, most companies work on a no win no fee system, allowing the consumer to pay on success for a completed claim once you have received your payout of compensation.
Most of the good claims companies will allow you to pay the fees on completion (mentioned above) however is there a vat payment due? (if there is an additional vat fee ensure the company is registered) at what time period from completion is the balance to be paid to them? 2 weeks? Straightaway?
Each company should have what is known as a “cooling off” period, which is a grace period to allow for cancellation, check that this is the case before engaging the services of a claims management company.